Yami United Services Pvt. Ltd. ("Yami," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy & Disclaimer document details how we collect, use, process, and protect your information when you interact with our website (yami.company), mobile applications, desktop software, and cybersecurity tools (collectively referred to as the "Services").
This policy is formulated in strict adherence to the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, 2023 of India, and global app store privacy mandates (including Google Play Store, App Store, and Amazon Store policies).
We collect data through direct interactions, automated technologies, and third-party integrations to provide and improve our Services.
2.1 Information You Provide Voluntarily
Identity and Contact Data: Full name, mobile number, email address, and physical address submitted via our Contact Form, Job Allocation Form, or direct communications (e.g., WhatsApp, Email).
Service and Media Data: Project specifics, site locations, and any documents, images, or media files you voluntarily upload for job allocation or technical support.
Financial Data: For paid software or subscriptions, payment processing is handled by secure third-party gateways. We do not store your full credit card numbers or UPI PINs; we only retain transaction IDs and billing history for tax compliance.
2.2 Data Collected Automatically via Software and Mobile Apps To ensure functionality, security, and compliance with platform policies, our applications automatically collect:
Device and Network Information: Hardware model, operating system version, unique device identifiers (UDID/IMEI), IP address, and mobile network operator details.
App Telemetry and Diagnostics: Crash logs, session durations, feature usage statistics, and performance metrics to troubleshoot and enhance software stability.
Cybersecurity Telemetry (Security Apps Only): Anonymized threat data, including malware signatures and file heuristics. This data is critical for updating our global threat database and is stripped of personally identifiable information (PII).
Mobile App Permissions: Our mobile applications may request runtime permissions (e.g., Camera, Storage, Notifications). These are requested contextually and are strictly necessary for core app functionality. You retain full control to grant or revoke these permissions via your device settings.
We process your data strictly to:
Process job allocations, fulfill service requests, and provide software functionalities.
Communicate updates, service statuses, and security alerts via WhatsApp or Email.
Improve our "Architecture of Innovation," optimize software performance, and ensure network security.
Comply with Indian taxation, corporate, and cyber laws.
Yami does not sell, rent, or trade your personal data. We may disclose your information strictly to:
Trusted Service Providers: Cloud hosting providers and payment gateways bound by strict data processing agreements.
Legal Authorities: To comply with lawful requests, court orders, or directives from law enforcement agencies in India.
We implement industry-standard AES encryption for data at rest and TLS/SSL protocols for data in transit. We retain personal data only as long as necessary to fulfill the requested services, maintain active software licenses, or as mandated by law (e.g., financial records for up to 8 years).
Under the DPDP Act, 2023, and global app store policies, you possess the right to access, correct, and delete your data.
Data Deletion Mechanism: You may request the permanent deletion of your personal data or software accounts by submitting a formal request to our Grievance Officer via email or by using the "Request Data Deletion" link within our mobile app settings.
Processing: Deletion requests are processed within 15-30 business days, barring transactional records retained solely for legal compliance.
Our website utilizes cookies to enhance user experience.
Strictly Necessary Cookies: Essential for secure navigation and form submissions.
Performance Analytics: Tools like Google Analytics aggregate anonymized traffic data to refine our services.
Functional Cookies: Retain preferences (e.g., language, region) for a tailored experience.
Third-Party Integrations: Widgets like the WhatsApp chat link may deploy session cookies to facilitate secure messaging.
You may configure your browser to refuse cookies; however, this may degrade website functionality.
General Disclaimer: All Services, software, and content are provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, whether express or implied.
Security Software Disclaimer: While our cybersecurity applications are engineered to mitigate digital threats, the cybersecurity landscape evolves rapidly. Yami makes no absolute warranty that our tools will prevent all cyber-attacks, ransomware, or data breaches. Users are solely responsible for maintaining secure, independent, off-site backups of their critical data.
Third-Party Links: Our Website may contain links to external sites (like WhatsApp). We are not responsible for the privacy practices or content of these third-party platforms.
In compliance with the IT Act and DPDP Act, any data requests or grievances must be directed to:
Brand Name: Yami
Submit Request at: https://yami.company/contact/
Registered Office: 640 Junboni, Contai, West Bengal, India 721452
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