Terms & Condition

This document contains the Terms and Conditions, Privacy Policy, and Legal Disclosures for Yami United Services Pvt. Ltd. (operating under the trademark "yami"), a company incorporated under the laws of India.

1. Terms and Conditions

By accessing and using yami.company (hereinafter referred to as the "Website"), you agree to be bound by the following terms. If you do not agree, please refrain from using the Website.

1.1 Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Yami United
Services Pvt. Ltd. The trademark "yami" is legally protected. Unauthorized reproduction or distribution is strictly prohibited.

1.2 Website Usage & No-Registration Policy

This Website serves as an informational and service-allocation platform. We do not provide user registration or account creation facilities. Users interact with the company via official forms and communication channels only.

1.3 Job Allocation & Attachments

Users utilising the Job Allocation Form agree to provide truthful and accurate information. When uploading attachments:

• You warrant that you have the right to share the files.
• Files must not contain malicious code, viruses, or illegal content.
• We reserve the right to reject any request based on incomplete or suspicious documentation.

1.4 WhatsApp Communication

By clicking on WhatsApp links provided on the Website, you agree to receive communications from our
team regarding your inquiries or service status updates. Standard data rates from your service provider may apply.

2. Privacy Policy

This policy is formulated in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2.1 Data Collection

We collect personal information only when voluntarily submitted through our Contact Form, Job Allocation Form, or WhatsApp. This includes:

• Identity Data: Name, Contact Number, Email Address.
• Service Data: Physical Address for job site, nature of service required.
• Technical Data: IP address and browser type (collected automatically for security).
• Media: Photos or documents uploaded during the job allocation process.

2.2 Purpose of Processing

Your data is used solely for:

• Processing and scheduling service requests.
• Communicating updates via WhatsApp or Email.
• Internal record keeping and legal compliance.

2.3 Data Retention

We retain your data only as long as necessary to fulfill the service requested or to comply with statutory legal requirements under Indian law.

2.4 Data Security

We employ administrative and technical safeguards to protect your data. However, as no online platform is 100% secure, users provide information at their own risk, particularly regarding file attachments.

3. Legal Disclosures

Entity Name:  Yami United Services Pvt. Ltd.
Trademark:  yami
Domain: yami.company
Registration: Registered in India
CIN: U72900WB2021PTC242986
Registered Office: 640 Junboni , Contai, West Bengal, India - 721452

3.1 Jurisdiction

Any dispute arising out of the use of this website or the services provided by Yami United Services Pvt. Ltd. shall be governed by the laws of India and subject to the exclusive jurisdiction of the courts in Contai, West Bengal.

3.2 Grievance Officer

In accordance with the IT Act, the details of the Grievance Officer are as follows:

Name: T. Das
Contact: https://yami.company/contact/

Cookie Policy

At Yami United Services Pvt. Ltd. ("Yami", "we", "us"), we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our website, yami.company.

1. What is a Cookie?

A cookie is a small file placed onto your device that enables yami.company features and functionality. For example, cookies enable us to identify your device and secure your access to our site.

2. Does Yami Use Cookies?

Yes. As described in our Privacy Policy, we use cookies to ensure everyone who uses yami.company has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies for the purposes we describe in this policy.

3. Types of Cookies We Use

We use three main categories of cookies on our website:

• Strictly Necessary Cookies: These are essential for the website to function. This includes cookies that allow you to use our Contact and Job Allocation forms securely.
• Performance & Analytics: These help us understand how visitors interact with yami.company (e.g., which pages are most popular) so we can improve our "Architecture of Innovation".
• Functional Cookies: These remember your preferences, such as your preferred language or the region you are in, helping us provide a more personalized "customer-first" experience.

4. Third-Party Cookies

• WhatsApp Integration: We use WhatsApp communication tools to simplify connectivity. WhatsApp may set its own cookies when you click the chat link to track your session and ensure secure messaging.
• Google Analytics: We may use Google Analytics to help us reach our 4.8-star service goals by analyzing site traffic patterns.

5. How to Control Cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the law or our technological ecosystem. We encourage you to periodically review this page for the latest information on our cookie practices.